Last updated: August 26, 2026. This Privacy Policy describes how Shop Palazzo LLC ("Palazzo," "we," "us," or "our") collects, uses, and shares information when you visit the Palazzo — Investors website (the "Site") or submit a form on the Site. Shop Palazzo LLC is located at 15914 Assembly Loop, Jupiter, FL 33478, United States. By using the Site, you agree to the practices described here. If you do not agree, please do not use the Site.
We collect information you choose to submit through our inquiry and contact forms. Depending on the form, this may include your name, email address, phone number, company name, inquiry type (such as investment, residential, commercial, or general), project details (including project type, location, property ownership, construction type, approximate size, budget range, and timeline), architect preference, how you heard about us, preferred contact method, and the message you write. We may also record which page on the Site you were on when you submitted the form.
When you use the Site, we and our service providers may automatically collect certain technical information, such as your browser type, device type, operating system, referring URL, pages viewed, and the date and time of your visit. For form submissions, we may store a hashed version of your IP address (not the full IP) and your browser user-agent string to help prevent abuse, enforce rate limits, and protect the Site. We do not use this information to identify you for marketing purposes.
We use the information we collect to respond to your inquiry, evaluate investment or project opportunities, communicate with you about Palazzo services, send confirmation and internal notification emails, improve the Site, maintain security, prevent spam and fraud, and comply with law. We may also use aggregated or de-identified information that cannot reasonably be used to identify you.
We do not sell your personal information. We may share information with Palazzo personnel and affiliated Palazzo companies when needed to respond to your request or evaluate a potential project or investment. We also share information with service providers that help us operate the Site and process inquiries, such as hosting, database, email, analytics, and security providers. These providers are authorized to use your information only as needed to perform services for us. We may also disclose information if required by law, to protect our rights, or in connection with a corporate transaction such as a merger or sale of assets.
The Site may use cookies and similar technologies to operate the Site, remember preferences, and understand how visitors use the Site. Some cookies are set by third parties that provide services on the Site. You can control cookies through your browser settings. Disabling cookies may affect certain Site features.
The Site relies on third-party services that may collect information as described in their own policies. These may include Google reCAPTCHA (used on forms to reduce spam and abuse), Vercel Analytics (used to understand Site usage), Supabase (used to host and store inquiry data), Resend (used to send email), and embedded content such as Google Maps. When you interact with these services, your information may be processed by those providers according to their terms and privacy policies.
We retain inquiry and contact information for as long as needed to respond to you, manage our business relationship, meet legal and regulatory requirements, resolve disputes, and enforce our agreements. Retention periods may vary depending on the nature of the inquiry and applicable law.
We use reasonable administrative, technical, and organizational measures designed to protect personal information. However, no website, database, or internet transmission is completely secure, and we cannot guarantee absolute security.
You may choose not to provide certain information, but we may not be able to respond to your inquiry without it. Depending on where you live, you may have rights to access, correct, delete, or restrict use of your personal information, or to object to certain processing. To exercise these rights or ask questions about your information, contact us at info@palazzousa.com. We may need to verify your request before responding. We will not discriminate against you for exercising your privacy rights where applicable law provides them.
The Site is intended for adults and is not directed to children under 13 (or the minimum age required in your jurisdiction). We do not knowingly collect personal information from children. If you believe a child has provided us personal information, please contact us and we will take appropriate steps to delete it.
The Site is operated in the United States. If you access the Site from outside the United States, your information may be transferred to, stored in, and processed in the United States or other countries where we or our service providers operate. Those countries may have data protection laws that differ from the laws of your country.
We may update this Privacy Policy from time to time. The last updated date at the top of the Introduction section reflects the most recent revision. Your continued use of the Site after changes are posted means you accept the updated policy.
If you have questions about this Privacy Policy or our privacy practices, contact Shop Palazzo LLC at info@palazzousa.com or +1 (833) 641-7467, 15914 Assembly Loop, Jupiter, FL 33478, United States.
